Property Manager Responded: Thank you for taking the time to share your feedback and for your kind words about our manager! We truly appreciate the recognition. We’re sorry to hear that your experience with maintenance has not met your expectations. We understand how frustrating it can be when repairs take longer than anticipated or when the quality of a completed repair falls short. Timely, thorough service is important to us, and your feedback helps us identify where we need to improve. Please don’t hesitate to contact the management office regarding any outstanding maintenance concerns so we can review them and work with our maintenance team toward a resolution. Thank you for being a valued resident and for giving us the opportunity to improve your experience.

Property Manager Responded: Thank you so much for your wonderful review and, most importantly, for calling Citation Club home for an incredible 16 years! Your continued residency means so much to our entire team. We’re delighted to hear that you continue to enjoy our beautiful grounds, apartment homes, and community. Having long-term residents like you is truly what makes Citation Club such a special place to call home. Thank you for being such a valued part of our community for all these years. We look forward to many more wonderful years together!

Property Manager Responded: Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear you've had such a positive experience at our community. The best compliment we can receive is your decision to renew your lease, and we're honored that you've chosen to continue calling Citation Club home. Our team works hard to provide exceptional service and create a community our residents are proud to be a part of, so your feedback means a great deal to us. Thank you for being a valued resident. We look forward to serving you for another wonderful year!

Property Manager Responded: Thank you so much for your kind review! We’re thrilled to hear that you love living at Citation Club. Our team works hard to create a welcoming community and provide an exceptional living experience, so your feedback truly means a lot to us. We appreciate you choosing Citation Club as your home and look forward to continuing to provide you with outstanding service for years to come. Thank you for being a valued resident! Thank you for your wonderful review and, most importantly, for being a valued resident for over five years! We truly appreciate your continued trust in Citation Club and are honored that you've chosen to call our community home. We're delighted to hear that you've had such positive experiences with both our maintenance and office teams. They work hard each day to provide exceptional service and maintain a community that our residents are proud to live in. It's also great to know you're enjoying our green spaces, dog park, and resident events. Creating a welcoming community where neighbors can connect is something we truly value. Thank you again for your kind words and for being such an important part of the Citation Club community. We look forward to serving you for many more years to come!

Property Manager Responded: Thank you for taking the time to share your feedback. We sincerely apologize that your experience has not met your expectations. We understand your frustrations regarding communication, maintenance concerns, community cleanliness, and the recent tree trimming process. Our team is actively working with our landscaping and maintenance vendors to address the concerns throughout the community, including the removal of dead limbs and overall property upkeep. We also recognize the importance of clear communication with residents regarding vendor activity and community updates, and we will continue working to improve in these areas. We appreciate your honest feedback, as it helps us identify opportunities for improvement. Please feel free to contact the office directly so we can better understand your concerns and work toward resolutions.