July 20, 2026
DO NOT RECOMMEND (Would give zero stars)
I would not recommend living here based on our experience. On July 3, our apartment flooded three separate times. We reported the initial flooding around 2:00 a.m., but by 5:00 a.m. both our bedroom and living room had flooded. Maintenance responded and plumbers attempted to repair the issue, but after the water was turned back on, our apartment flooded again. We later learned the leak was coming from a pipe underneath our apartment. The following day, plumbers had to drill through our bedroom floor to continue searching for the source of the leak. Although they covered some of our belongings, our apartment was left covered in dust, making it extremely difficult to live in. We have a 3-month-old baby, and despite the repeated flooding, ongoing construction, dust throughout the apartment, and more than $1,200 in damage to our personal belongings, we were told by management that our apartment was still considered livable because we have a second bedroom. As of July 4, the plumbers were still actively drilling and had not identified the source of the leak. We were informed that the work would not be completed until at least Monday, leaving our family to continue living in these conditions. Throughout this process, the primary focus appeared to be restoring water service to the building, while our concerns about the safety and habitability of our apartment—including the health and well-being of our 3-month-old baby—were not adequately addressed. We were not offered any alternative accommodations or provided with personal protective equipment (PPE) or guidance while construction was taking place inside our home. What was most concerning to us was how the situation was handled. When we expressed that we did not believe the apartment was safe or habitable for our family and informed management that we intended to seek legal advice, we were told that if we did not allow the plumbers to proceed with drilling, we would be police escorted off the property. We understand that plumbing emergencies can happen, and we do not fault the property for an unexpected pipe failure. However, we do expect management to prioritize the safety of its residents, communicate transparently, and provide reasonable support when a home becomes uninhabitable. Unfortunately, that was not our experience. Based on how this situation has been handled, we have lost confidence in the management of this community and cannot recommend it to others.